Alex 1
Alex logo

Alex

by Alta

Alex is an AI-powered calling agent that automates outbound and inbound sales conversations, qualifying leads, scheduling meetings, and delivering revenue-driving insights.

20+ Languages
Calling Agent
Inbound & Outbound

Overview

Alex by Alta is a voice-first AI agent built to enhance both outbound and inbound calling sales channels. He seamlessly handles lead qualification, objection handling, calendar booking, and account outreach using a human-like voice powered by advanced data-driven AI. Integrated with your CRM and calendar, Alex becomes part of your team - working nonstop to boost pipeline and conversion rates.

Pricing

Alta does not publicly list pricing for Alex. They offer custom plans based on use cases and team size. Interested parties are instructed to book a demo for a personalized quote.

Capabilities

  • Outbound Outreach: Proactively calls prospects to qualify, nurture, and book meetings.
  • Inbound Qualification: Responds on inbound calls, qualifies leads, and schedules follow-ups.
  • Objection Handling: Navigates complex conversations and smoothly transitions to human SDRs when needed.
  • Customer Expansion: Keeps your customer base warm by initiating upsell or feedback calls.
  • Analytics & Coaching: Captures call transcripts, sentiment data, and performance metrics for strategy refinement.

Outreach Channels

  • Alex specializes exclusively in voice engagement - both outbound and inbound. No email, SMS, or social channels are currently supported.

Set Up Time & Ease

  • Rapid Deployment: Connect your CRM and calendar, upload playbooks, and Alex can start making calls within hours.
  • No-Code Integration: Alta manages integration with your tech stack—minimal onboarding friction.

Voice Infrastructure

  • Natural Voice Engine: Delivers expressive and human-like conversations, fluent in 20+ languages.
  • Real-Time Adaptation: Intelligently adapts tone, pacing, and response based on the conversation flow.

Customizability

  • Call Logic & Scripts: Tailor qualification criteria and conversational flows based on your ICP and messaging.
  • Tone & Language Settings: Adjust personality and language preference to match your brand.
  • Working Hours & Escalation Rules: Define active hours and rules for handing off to human agents.

Data Quality & Sources

  • CRM Sync: Uses your existing CRM data for personalized outreach.
  • Call Insights: Enhanced by call transcripts, sentiment analysis, and conversation metadata.

Message Personalization Quality

  • Adaptive Voice Interactions: Alex adjusts pitch, tone, and timing in real time for maximum rapport.
  • Contextual Conversation: Retains and references previous call context, building continuity and trust.

Operation Modes

  • Fully Autonomous: Alex operates independently once configured - no manual intervention required.

Integrations

  • CRM: Native integrations with Salesforce and HubSpot.
  • Calendar & Email: Connects to major calendar tools for seamless booking.
  • CRM Data Pipeline: Updates lead status, call notes, and meeting bookings in real time.

Customer Support

  • Onboarding Assistance: Alta provides implementation support for tech setup and playbook training.
  • Ongoing Support: Includes email and chat help; enterprise clients receive dedicated support and account management.

Best For

Alex is ideal for teams with high phone interaction needs - both inbound and outbound - who want a 24/7 “phone SDR” that scales without increasing their human headcount. Particularly effective for tech companies, customer success teams, and high-touch B2B sales processes.

Screenshots

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