Customer Support | 24/7 support; documentation; onboarding | Email support, docs, and community forum | Email and Slack; no dedicated account manager; limited responsiveness during beta |
Integrations | Salesforce, HubSpot, Slack, API, Zapier | Gmail, Outlook, Slack, Salesforce, HubSpot, Zapier, API | Calendar only (Google, Calendly); no CRM, Zapier, Webhooks, or API support |
Operation Modes | Dual-mode: OCD (review/edit) and LFG (fully autonomous) | Fully autonomous; manual overrides possible | Fully autonomous only; no option for manual review or message approval |
Message Personalization Quality | High; based on real-time data, lead insights, and Lavender’s ACI engine | AI-generated based on public info and workflow prompts | High; AI writes natural, 1:1 messages without templates or spintax; not user-editable |
Data Quality & Sources | Website, industry news, public sources; intent data; no LinkedIn or job-change signals | Scrapes web data (LinkedIn, websites); no intent or job-change signals | Proprietary sourcing and enrichment; no lead uploads; no insight into signals or scoring logic |
Customizability | Custom ICPs, tone, schedule, workflows; two operating modes | Prompt-based workflows, custom triggers, tone, and timing | Can define tone, name, working hours, goals, and ICP; no uploads or granular controls |
Email Infrastructure | Managed infrastructure; SPF, DKIM, DMARC support; deliverability tools | Uses Gmail/Outlook; supports SPF/DKIM/DMARC; lacks full infra control | Fully managed by Artisan; no access to domain or inbox settings |
Set Up Time & Ease | Fast onboarding; no-code setup; intuitive UI | Fast onboarding; no-code setup with natural language controls | Done-for-you onboarding; no dashboard; setup via kickoff form only |
Outreach Channels | Email only | Email only | Email and LinkedIn |
Capabilities | Deep research, smart sequences, personalized email outreach, follow-ups, passive pipeline | Lead generation, enrichment, email outreach, meeting scheduling, CRM sync | Fully automates prospecting, outreach, follow-ups, reply handling, and meeting booking |