Customer Support | Email/chat support, documentation, onboarding demo; enterprise support available via contact | Email support, docs, and community forum |
Integrations | Native CRM, HubSpot, browser extension, API, Agent Builder, webhooks | Gmail, Outlook, Slack, Salesforce, HubSpot, Zapier, API |
Operation Modes | Fully autonomous AI SDRs, AEs, and Dialers work together - no human-in-the-loop required | Fully autonomous; manual overrides possible |
Message Personalization Quality | AI-crafted email and voice messages tailored to history and engagement | AI-generated based on public info and workflow prompts |
Data Quality & Sources | Access to 275M+ contacts and 75M+ companies; enriched via signals and CRM data | Scrapes web data (LinkedIn, websites); no intent or job-change signals |
Customizability | Custom workflows, tone, agent playbooks, reinforcement learning, A/B testing | Prompt-based workflows, custom triggers, tone, and timing |
Email Infrastructure | Native warm-up, mailbox rotation, SPF/DKIM/DMARC setup | Uses Gmail/Outlook; supports SPF/DKIM/DMARC; lacks full infra control |
Set Up Time & Ease | Onboarding via no-code Agent Builder templates; fast setup with CRM, data source integrations, and mobile app/browser extension | Fast onboarding; no-code setup with natural language controls |
Outreach Channels | Email, LinkedIn, Phone Calls | Email only |
Capabilities | Prospecting, multi-channel outreach, meeting booking, CRM enrichment, AI Dialer, AI AE for demos, pipeline automation | Lead generation, enrichment, email outreach, meeting scheduling, CRM sync |