| Customer Support | Email/chat support; onboarding assistance; dedicated support for enterprise users | 24/7 support, documentation, onboarding support |
| Integrations | Salesforce, HubSpot, calendar tools, real-time CRM syncing | Salesforce, HubSpot, Slack, Zapier, API |
| Operation Modes | Fully autonomous | Fully autonomous, optional human review |
| Message Personalization Quality | High – adaptive voice modulation, contextual awareness, human-like interactions | AI-personalized content using CRM and external signals |
| Data Quality & Sources | CRM-synced; real-time conversation data and sentiment tracking | Over 50 external sources + CRM, including hiring, tech, and social signals |
| Customizability | Conversation scripts, tone, languages, working hours, escalation logic | ICPs, tone, content, schedule, workflows |
| Email Infrastructure | Not applicable – voice-only | Managed (SPF, DKIM, DMARC support, warm-up, tracking) |
| Set Up Time & Ease | Fast deployment with CRM/calendar integration and playbook configuration; no-code onboarding | Guided onboarding, no-code setup, fast deployment |
| Outreach Channels | Phone Calls (voice-only agent) | Email, LinkedIn, SMS |
| Capabilities | Inbound call handling, outbound calling, qualification, objection handling, calendar booking, analytics | Lead discovery, email/LinkedIn/SMS outreach, personalization, meeting scheduling, analytics |
Alex
Katie