Customer Support | Email support included; onboarding and playbooks on paid tiers; custom SLAs for Enterprise | Email/chat, onboarding docs, community support, demo available for setup guidance | 24/7 support, CSM onboarding, Slack channel, CEO strategy calls for enterprise |
Integrations | Slack, CRMs (via webhook), Apollo, ZoomInfo, Demandbase, Clay, Sendspark | API, CRM, webhook integrations for real-time updates and external system sync | Salesforce, HubSpot, Copper, Pipedrive, Slack, Calendly, Zapier, API |
Operation Modes | Fully autonomous; optional human handoff via Slack, chat, or video | Fully autonomous | Fully autonomous and copilot (human-in-the-loop) |
Message Personalization Quality | High – personalized per visitor and behavior; dynamic templates triggered by page activity and ICP matching | High – human-like tone, dynamic response generation, personalized based on caller context | High-quality dynamic AI personalization with social and firmographic context |
Data Quality & Sources | Combines first-party web signals, second- and third-party data (e.g., Bombora, technographics, job-change); enrichment via external and native sources | Pulls from CRM, APIs, and integrated knowledge bases; supports real-time context adaptation | 1B+ global contacts, real-time intent signals, social + web insights |
Customizability | Full control over targeting, triggers, steps, tone, templates, ICP filters, and frequency | Conversation flows, tone, guardrails, API triggers, data extraction rules | ICPs, tone, scheduling, workflows, languages, channels |
Email Infrastructure | Uses customer SMTP (Google/MS365); includes warm-up engine and deliverability monitoring | Not applicable (voice-only agent) | Fully managed (SPF, DKIM, DMARC, warm-up, tracking) |
Set Up Time & Ease | No-code setup, launch in minutes using prebuilt workflows and templates | Fast no-code setup via Agent Builder; custom voice workflows can be launched in minutes | Guided onboarding, white-glove setup, no-code templates |
Outreach Channels | Email, LinkedIn | Phone Calls, SMS | Email, LinkedIn, SMS, WhatsApp, calls |
Capabilities | Visitor de-anonymization, real-time intent detection, automated email/LinkedIn outreach, ICP/persona segmentation, live chat/video handoff | Inbound and outbound voice calls, qualification, meeting booking, CRM updates, real-time API interactions | Prospecting, enrichment, outreach, reply handling, scheduling, multichannel, multilingual, ICP matching |