Customer Support | Enterprise onboarding and GTM support. Access to learning hub and live optimization help for high-tier accounts. | 24/7 support, CSM onboarding, Slack channel, CEO strategy calls for enterprise |
Integrations | Native integrations with Salesforce, HubSpot, Outreach, Smartlead, Lemlist, Salesloft. Also supports Webhooks and API. | Salesforce, HubSpot, Copper, Pipedrive, Slack, Calendly, Zapier, API |
Operation Modes | Fully autonomous. Optional escalation logic for human rep engagement within workflows. | Fully autonomous and copilot (human-in-the-loop) |
Message Personalization Quality | AI generates custom messages per prospect based on signal stack and persona data. Personalized by tone, context, and trigger events. | High-quality dynamic AI personalization with social and firmographic context |
Data Quality & Sources | 1B+ contact database enriched by 75+ real-time and static sources (intent, firmographic, job change, funding signals, etc.) | 1B+ global contacts, real-time intent signals, social + web insights |
Customizability | Custom playbooks, tone, cadence, target filters, and real-time reactions to buyer signals. | ICPs, tone, scheduling, workflows, languages, channels |
Email Infrastructure | Done-for-you infrastructure with inbox warm-up, reputation routing, and automated deliverability management. No manual setup required. | Fully managed (SPF, DKIM, DMARC, warm-up, tracking) |
Set Up Time & Ease | Onboarding handled by Persana team. Setup includes custom playbook definition. Initial setup may take a few days. | Guided onboarding, white-glove setup, no-code templates |
Outreach Channels | Email, LinkedIn, SMS, Phone | Email, LinkedIn, SMS, WhatsApp, calls |
Capabilities | Automates prospecting, enrichment, outreach, replies, qualification, and meeting booking. Signal-based campaign optimization. | Prospecting, enrichment, outreach, reply handling, scheduling, multichannel, multilingual, ICP matching |