| Customer Support | 24/7 support, CSM onboarding, Slack channel, CEO strategy calls for enterprise | Chat and email; Slack for premium; no dedicated account manager |
| Integrations | Salesforce, HubSpot, Copper, Pipedrive, Slack, Calendly, Zapier, API | CRM and API integrations in progress; currently limited to basic calendar linking |
| Operation Modes | Fully autonomous and copilot (human-in-the-loop) | Fully autonomous or manual review toggle per agent |
| Message Personalization Quality | High-quality dynamic AI personalization with social and firmographic context | Tailored AI messaging per lead; not purely template-based, but lacks deep intent-based personalization |
| Data Quality & Sources | 1B+ global contacts, real-time intent signals, social + web insights | Pulls from 3rd-party databases; user uploads supported; no intent signals or lookalikes |
| Customizability | ICPs, tone, scheduling, workflows, languages, channels | Custom goals, tone, targeting, working hours, languages, and agent personas |
| Email Infrastructure | Fully managed (SPF, DKIM, DMARC, warm-up, tracking) | Done-for-you; no access to custom domains or inbox control |
| Set Up Time & Ease | Guided onboarding, white-glove setup, no-code templates | Guided onboarding with easy persona setup; no coding; live within 1 day |
| Outreach Channels | Email, LinkedIn, SMS, WhatsApp, calls | Email, LinkedIn, SMS, WhatsApp |
| Capabilities | Prospecting, enrichment, outreach, reply handling, scheduling, multichannel, multilingual, ICP matching | Automates prospecting, messaging, follow-ups, replies, and booking across email + LinkedIn |
Jason AI
Agentforce