Customer Support | Free trial, email/chat/phone support, dedicated manager for Enterprise users | No clear details. |
Integrations | Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Teams, Slack, Zendesk, Intercom, Freshdesk, Zapier, API, Webhooks | CRM integrations supported (unspecified) |
Operation Modes | Fully autonomous, with fallback to human agents when required | Fully autonomous with optional hand-off to a human agent |
Message Personalization Quality | High – multilingual, natural voice AI with dynamic script adaptation based on call context | High – built to mimic top 20% of reps' persuasion and tonality. Personalization likely rooted in behavior-based templates |
Data Quality & Sources | CRM-based lead data, call metadata, answer detection, and live call input | Draws from user CRM and enriches through internal AI modeling; no external data sources or intent-layered signals mentioned |
Customizability | Script logic, routing flows, agent concurrency, language, and AI coaching settings configurable | Messaging tone, persuasive style, CRM mapping, and rep behavior tuning inferred from "elite sales rep" modeling |
Email Infrastructure | Not applicable – telephony-based only | Not specified. May use proprietary systems for messaging and voice; email support unclear |
Set Up Time & Ease | Quick onboarding via no-code dashboard; global virtual number setup in ~3 minutes | Guided onboarding via demo. |
Outreach Channels | Phone Calls (Voice-only) | Voice (confirmed), Messaging (likely); email and LinkedIn not specified |
Capabilities | Outbound/inbound calling, call routing, qualification, transcription, sentiment analysis, CRM updates, meeting booking, AI coaching | AI-powered messaging and calls, persuasion-based outreach, CRM syncing, pipeline updates |