Customer Support | 1 on 1 Voice/Video Support in all packages | Email/chat support, documentation, onboarding demo; enterprise support available via contact |
Integrations | Native integrations with Salesforce, HubSpot, and Zoho. No mention of Zapier, API, or webhook support. | Native CRM, HubSpot, browser extension, API, Agent Builder, webhooks |
Operation Modes | Runs fully autonomously. No manual review option mentioned. | Fully autonomous AI SDRs, AEs, and Dialers work together - no human-in-the-loop required |
Message Personalization Quality | Uses AI to generate messages and follow-ups, but no clarity on depth of personalization (e.g., LinkedIn, firmographic inputs). | AI-crafted email and voice messages tailored to history and engagement |
Data Quality & Sources | 280M+ contact database, filtered by ICP criteria. Intent signals and enrichment sources not detailed. | Access to 275M+ contacts and 75M+ companies; enriched via signals and CRM data |
Customizability | Supports messaging customization, campaign logic, lead scoring, and A/B testing. Agent behavior parameters are less transparent. | Custom workflows, tone, agent playbooks, reinforcement learning, A/B testing |
Email Infrastructure | Includes done-for-you mailbox/domain setup, deliverability routing, inbox management, and automated reply handling. | Native warm-up, mailbox rotation, SPF/DKIM/DMARC setup |
Set Up Time & Ease | Relatively quick onboarding with managed agent configuration. Setup is handled by the vendor. | Onboarding via no-code Agent Builder templates; fast setup with CRM, data source integrations, and mobile app/browser extension |
Outreach Channels | Email (Basic), Multichannel (Email + others like LinkedIn in higher tiers). | Email, LinkedIn, Phone Calls |
Capabilities | Automates prospecting, outreach, follow-ups, qualification, and meeting booking. | Prospecting, multi-channel outreach, meeting booking, CRM enrichment, AI Dialer, AI AE for demos, pipeline automation |