| Customer Support | Chat and email; Slack for premium; no dedicated account manager | Dedicated Account Manager, chat, email, and Slack support |
| Integrations | CRM and API integrations in progress; currently limited to basic calendar linking | Calendar integrations; HubSpot native tracking; others require manual import |
| Operation Modes | Fully autonomous or manual review toggle per agent | Fully autonomous or manual review toggle available |
| Message Personalization Quality | Tailored AI messaging per lead; not purely template-based, but lacks deep intent-based personalization | 1:1 AI-personalized emails based on company data, LinkedIn, and custom uploads |
| Data Quality & Sources | Pulls from 3rd-party databases; user uploads supported; no intent signals or lookalikes | Access to 500M+ leads database; multi-source enrichment, lead uploads, lookalikes, intent signals, and built-in qualification |
| Customizability | Custom goals, tone, targeting, working hours, languages, and agent personas | Customize goals, tone, languages, working hours, prospecting rules, and upload resources |
| Email Infrastructure | Done-for-you; no access to custom domains or inbox control | Full control via Salesforge infra stack; use proprietary or connect your own |
| Set Up Time & Ease | Guided onboarding with easy persona setup; no coding; live within 1 day | Guided onboarding; plug-and-play setup; no technical skills required |
| Outreach Channels | Email, LinkedIn, SMS, WhatsApp | Email only (LinkedIn on roadmap) |
| Capabilities | Automates prospecting, messaging, follow-ups, replies, and booking across email + LinkedIn | End-to-end: lead sourcing, enrichment, email writing, follow-ups, replies, meeting booking |
Agentforce
Agent Frank