Breakout runs on your website as an always-on chat agent that initiates real-time conversations tailored to visitor context (UTM parameters, page visited, IP enrichment/firmographics, behavioral signals). It uses your documentation/knowledge base to answer questions and can deliver interactive demos (slide decks or embedded walkthroughs) inside the chat. Qualified leads can be routed to sales and meetings scheduled automatically. These product capabilities are described on the vendor site.

Pricing only available upon request.

• 24/7 personalized chat
• Lead qualification in conversation
• Can present product demos and rich media in the chat flow
• Meeting scheduling & calendar sync
• Builds real-time visitor profiles from a large intent dataset

• Website chat

• Simple widget integration into your website
• Fast onboarding
• Easy implementation
• Dedicated support provided

Not applicable.

• Can tailor by campaign, persona or landing page
• Custom uploadable product info
• Adjustable messaging tone and sequences
• Adjustable conversation flow, trigger questions and qualification criteria

• Visitor signals
• IP-based firmographic lookup
• Intent data (taps into large third-party database)
• Integrations with major CRMs allow use of existing customer data for context

Uses advanced NLP and visitor context to make chats feel natural and relevant. Breakout’s AI SDR “greets every visitor like it already knows them” and uses specialized language models to sound human.

• Autonomous
• Human handoff

• Major CRMs
• Slack
• Calendar apps

• Dedicated onboarding
• Email support
• Live chat support
• Small knowledge base and some FAQs

Breakout is best for B2B technology/SaaS companies that want to turn web traffic into leads without hiring more SDRs. It suits organizations with moderate to high inbound volume and complex sales - for example, mid-market to enterprise SaaS firms with long sales cycles (high LTV) where educating prospects via demos is crucial. Breakout is less suited to simple e-commerce or consumer businesses with very low-touch sales. Companies that are comfortable with an “AI-driven, hands-off” approach - trading some direct control for scale - will get the most benefit.